Support

Need help with CommentCraft? You’re in the right place. Check the quick answers below, and if you’re still stuck, send us a message — we read every one.

Quick answers

The “AI Comment” button isn’t showing.
Refresh the LinkedIn page and make sure you’re on a text post in your feed. If it still doesn’t appear, reload the extension from chrome://extensions.

Comments aren’t generating.

Check your internet connection and reload the extension. If you just created an account, verify your email first — generation is enabled after verification.

I’m signed in but still see guest limits.

Sign out and back in, or reload the extension after creating your account.

I have a license key.

Open Settings in the extension, paste your CC- key, and click Activate. Paid plans are coming soon; keys are issued manually for now.

Privacy questions.

See our Privacy Policy — post text is processed only when you click Generate and is never stored.

Send us a message

Prefer email? Reach us directly at [email protected]. We typically reply within 1–2 business days.